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If you want your food business to transition from exclusive dine-in services to providing takeouts, pickups or delivery, I bet you ask this question: “Is it worth the risk?” Not only are customers asking the questions "Is it safe to order food delivery?" But your...

Now that the Coronavirus has reached pandemic levels, the way of life as we in this lifetime used to know, has radically and abruptly changed. The proximity to other people poses such a significant risk of contagion. As people choose their priorities in these...

One of the biggest nightmares that can happen to a restaurant is to have its diners experience foodborne illnesses or food poisoning. And while many factors can contaminate food during and after preparation, the least that your restaurant kitchen should be dealing...

All of us who are part of the restaurant industry know that this industry can be like a revolving door - turnover of employees happens all the time and quickly too. Chefs and restaurant managers are familiar with the scenario of someone handing in their resignation...

For restaurateurs, and any business owners, when employees do not perform well, it is the same as losing money. The high paced environment of the restaurant kitchen has no space for kitchen staff who slack off. Capable Chefs can achieve maximum kitchen efficiency, but...

While the Executive Chef certainly is the rockstar of the restaurant, the backbone of every kitchen or any Food And Beverage (Kitchen & Service) department are the Kitchen Stewards. This position falls at the bottom of the pecking order. But that doesn’t diminish...

Ever experienced having new hires quit on you after only a few weeks into the job? You are not alone.  In the restaurant business, fast staff turnover is a real problem. In the US, January 2019 saw an all-time high of 75% of the restaurant employee turnover rate. Here...

If you are wondering who can commit pilferage and theft in your restaurant, take a look at the list of who makes up your staff. Food theft can and does occur at all levels throughout a restaurant unit. Sounds harsh, but many employees commit these acts because they...

One of the things that have revolutionized the way we do business in recent years is online review sites. They can mean the difference between failure and success. People love to talk. Social media and online reviews have given people the power to keep doing so....

Restaurant kitchens are usually hidden from diners sights. And for a good reason. Restaurant kitchens are chaotic and fast-paced by nature. You are sure to find varying levels of mess and noise that may not be pleasing. Yet there are more and more restaurant kitchens...